Director of Operations – Products Division (APAC Region)

Job Responsibilities:

• Align, synchronize and manage Global Operational processes with cross-functional team members in India and around the world, many of whom are in different time zones.
• Manage on-boarding and on-going Operations with India-based Electronics Manufacturing Services (EMS), Contract Manufacturers (CMs) and other electronic product suppliers.
• Provide in-country support in activities initated by the Sales and Sales Operations teams.
• Negotiates contractual agreements related to the set-up of electronics manufacturing in India, utilizing EMS and CMs, in partnership with local suppliers.
• Identify, Engage and Negotiate with new Supplier, EMS and CMs.
• Coordinate with Global Procurement team.
• Coordinate with Global Quality team.
• Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements.
• Review financial information and adjust operational budgets to promote profitability.
• Revise and/or formulate policies and promote their implementation.
• Manage relationships/agreements with external partners/vendors.
• Drive cost-out initiatives within India supply-base.
• Serve as an escalation point for issues regarding product or service delivery.
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics.

Ensure that the company runs with legality and conformity to established regulations.

Skills, Knowledge, Abilities:

• Excellent organizational, project management, and leadership abilities
• Outstanding communication and people skills
• Knowledge of India industry legal rules and guidelines
• In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, etc.)
• Working knowledge of data analysis and performance/operation metrics
• Familiarity with MS Office and SAP (S4/Hana)

Working knowledge of ISO 9001:2015 and Quality Management Systems.

Qualifications:

• Degree in business administration or electronics engineering. Advanced degree will be a plus
• Minimum 5 years experience managing Electronics Manufacturing Services (EMS), Contract Manufacturers (CMs) and other electronic product suppliers.

Project Management Professional (PMP) certification (or similar credential) strongly desired.

Supervisory Responsibility:

Will directly and indirectly lead other team members within the Operations department.

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