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Supply Chain Manager Interview questions and answers

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Supply Chain Manager Interview questions and answers

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Are you looking for Supply Chain Manager Interview questions and answers? You have reached the right place. Well-developed questions and answers are one of the basic and most helpful preparatory tools for a Supply Chain Professional before the interview. On this page you will find a lot of examples of questions, of course with suggested answers. Over time, the base will grow, including suggestions from you — at the bottom you have a pane where you can suggest your own suggestions.

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Supply Chain Manager Interview questions and answers

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What is Supply Chain?

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Answer :

Supply Chain refers to the processes and the various paths through which the products go, from the movement of the raw material to the delivery of finished product to the final consumer. In practice, this represents all activities of purchasing inputs or products, transportation, storage, processing, packaging, internal management, sales and distribution to customers. Add to all these steps the physical and process infrastructure required to support operations.

In the supply chain process,  some additional activities can also be included, such as those related to the creation of new products, customer service, financial control and marketing. This involves the interaction between several companies and professionals, such as producers, suppliers, distributors and retailers, in addition to all the necessary logistics that allows the movement of products and inputs.

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How will you define Supply Chain Management?

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Answer :

Supply Chain Management is a process of planning, implementation and efficient control of the flow and storage of raw materials, semi-worked and final products and from the relative information from the point of origin to the point of consumption in order to satisfy the requirements of customers.

This very broad definition includes the entire series of logistics activities which customer service, demand forecasting, communication management, inventory management, material handling, order processing, location of factories and warehouses, supplies, packaging, return management, transportation, storage and storage.

The supply chain is not only limited to integration within the company, but also covers the relationship with customers and suppliers at varying levels, such as customer customers and product monitoring from raw material.

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Supply Chain Manager Interview questions and answers

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What is the role of Logistics Manager?

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Answer :

Logistics Managers takes care of all the circulation of services, goods and information in order to ensure maximum efficiency for the company. In some organizations this manager is also responsible for handling, storing and packaging the goods.  Other functions of this specialist are to contact raw material suppliers and customers. The main objective of the logistics manager is to make the process work in a cohesive way.

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What are the main responsibilities of Logistics Manager?

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Answer :

The main responsibilities of Logistics manager are:

  • cost of storage and transport of goods;
  • configuration of an appropriate distribution network;
  • coordination of demand and supply orders and information aggregated to the order cycle;
  • monitoring of strategies and performance to identify improvements to be implemented in the systems;
  • allocation of available resources;
  • coordination of activities to achieve the lowest logistic cost.

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What is the role of the supply chain manager?

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Answer :

If the logistics manager within a company is responsible for materials management and the creation of efficient planning to ensure the storage, transportation and distribution of resources, the supply chain manager is tasked with ensuring integration for these processes to work.

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What does a supply chain manager do?

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Answer :

Supply chain is the system that organizes people, technologies, resources, information and activities that involve moving a product or service to meet customer demands and shape the entire production process.

The supply chain manager is responsible for supervising all of this and ensuring that the entire structure available is geared towards the product or service leaving the company and reaching the end customer as safely, cheaply and quickly as possible.

To ensure this occurs, Supply Chain Manager needs to negotiate directly with areas such as marketing, sales, production, logistics, raw material suppliers, service providers and customers.

For example – If the marketing team creates a campaign for a particular product, that manager must create strategies to ensure that there is raw material, that production delivers the required quantity of merchandise, and that logistics and distribution ensure the products in the POS. All this taking into account time, quality and cost.

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What is the importance of the supply chain manager?

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Answer :

In large companies that require more complex logistics, the work of Supply Chain Manager is crucial to the success of several operations. Because it involves many resources, both material and human, the Supply chain manager needs to have a lot of personal resourcefulness, as well as great organizational and planning capacity.

With these attributions and characteristics, it is clear the importance that the professional has for any company. It is possible to say that without a work of excellence on the part of the supply chain manager, the entire logistics chain is doomed to failure and, consequently, the profits of the organization as well.

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What is the difference between the supply chain manager and the logistics manager?

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Answer :

At first glance, the two professions may seem the same thing, because in some companies the same professional can hold both positions. However, there are some differences.

The logistics manager is in charge of intra-business integration, that is, within the company. The supply chain manager is responsible for inter-business management, that is, between companies.

This division works as follows: the logistics manager is directly responsible for the storage and transportation of goods from the starting point to delivery, in addition to the acquisition of inputs.

The supply chain manager is responsible for covering a more strategic and complete view on logistics processes. It’s as if the supply chain is “a whole”, and logistics, the main core.

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How to make the routine of a supply chain manager more productive?

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Answer :

Keep track of processes

The first step is to ensure that the organization has all processes registered, because it is only in this way that the manager will have full control of the operations.

At this stage, the more data and information the manager has, the more easily and accurately he will identify weaknesses in the supply chain.

An example of weaknesses in this sense is when the sector takes a considered time to perform certain activities or when one is being held hostage by a supplier, which leaves management in an unfavourable position in the moments of negotiation.

Keeping track of all stages of the production line, the manager will even be able to predict adversities and expedite their resolutions.

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Integrate everyone involved in the chain

Supply chain has integration as one of its main foundations, and the manager’s job is to ensure that this happens. Applying a correct integration makes it possible to perform the sales projections made in the company’s strategic plans.

Below are some areas that deserve special attention to integrate processes and information:

operations;

production;

finances;

marketing;

sales;

suppliers;

customers (distributors, shopkeepers).

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Monitor the performance of your suppliers

Suppliers need to be seen as business partners. If a supplier’s work is not performed satisfactorily, depending on the product or its planning, this setback can bring a great loss to the company.

Therefore, it is essential that the supply chain manager monitors its suppliers through KPIs. In this way, it will be able to ensure the efficiency of services and the productive capacity that generates good results. In addition, of course, to guard and prepare for any failures coming from outside.

In addition, it is always important to point out that, for a company to stay on top, it is essential to be attentive not only in what occurs internally, but also in its surroundings and in everything and everyone who, in some way, is involved in its production process.

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Use a single software for management

The more tools to manage operations, the longer the learning time and the number of bureaucratic processes. Therefore, it is indicated that only one software is used. It must have the functionalities that the company needs and enable integration with software from other areas and even partner companies.

This makes the learning curve smaller, increases productivity, and reduces the chance of errors when performing tasks.

In short, the supply chain manager is the professional in charge of organizing the relationships between suppliers and logistics, working to seek improvements, reduce costs and increase the quality of processes, being decisive for the success of the organization.

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