Job Overview
Job Description
Basic Section
No. Of Position1
Grade11
LevelOfficer
Organisational
BUSINESSCement
BUSINESS_UNIT-1Birla White
BUSINESS_UNIT-2Birla White
BUSINESS_UNIT-3Birla White
DEPARTMENT-1Retail
CountryIndia
StateWest Bengal
WorksiteSiliguri – SF Road
IndustryConstruction / Engineering / Cement / Metals
FunctionSales & Marketing
Skills
Skill
SalesSales & Marketing SkillsKey Account Management
Minimum Qualification
MBA
CERTIFICATION
No data available
Job Description
Key Result Areas
KRA (Accountabilities) (Max 1325 Characters)
Supporting Actions (Max 1325 Characters)
KRA1
Accountability: Sales collection, C form collection & Ugai management
* Monitoring & reviewing companys & freight outstanding
* Reviewing the ageing of debtors on a daily basis
* Collections of cheques, DD from customers
* Coordination with DIC for ensuring collections in time
* Development & periodic review of critical ugai indicators
* Collection of all the C forms from the parties
* Ensure that the C forms are in proper format with all supporting’s and are dispatched to plant in time
* Collection & submitting Guarantor letters in time.
KRA2
Achieving sales targets
Achieving sales targets of white cement & new products
* Ensure frontline implementation of zonal marketing plan
* Process & monitor daily sales figures & coordination with Logistics for supplying the material to the sales area
* Performing systematic market visit schedule activities
* Building rapport with all the customers
* Ensure collation of orders & feeding the same in e-commerce site on web
* To fill in Daily Activity Report & call cycle entries
* Attentively listen to customers problems/issues & apprise the same to area head/state head
* Attending to quality, pricing problems of the retailers/ stockiest & direct customers
* Creating awareness of new products by converting features into benefits & spreading new products awareness through cluster meets & counter meets
KRA3
Gathering market feedback
* Provide the feedback & need for appointing new dealers / stockists in unrepresented areas or the areas which are not fully penetrated.
* Providing feedback on weak pockets of sales areas & the reasons thereof
* Closely interact with retailers/retailers staff / stockists to get the first hand market feedback & submitting the same to area head/state head
* Make available the information on competitors promotion activities to area head/state head
* Make available the information on competitors pricing activities to area head/state head & collection of bills as proof for the same
KRA4
Promoting products & applications
* To involve CASC team and give detailed requirements of Sampling/ Brand approvals/ Site Training program. Participate in events along with CASC and convert the activity into business.
* To coordinate & provide support to CASC personnel for sampling to be done at micro level.
* Timely distribution of sales promotional material
* Ensuring that all advertisement material (POP material, posters, danglers) are properly displayed and that the visibility of the same is there
* To help direct parties, cement & paint manufacturers by assisting them & providing market trends & add value to their business
* Distribution of gifts & other promotional material to customers in time
KRA5
Initial complaint handling
* To attend to the complaints of customers with regard to minor & generic applications & products
* Visiting site to get the actual feel of complaint
* To take the initial account of the nature of complaint
* To handle the complaint as per standard checklist of complaint handling & liaise with insurance company for the damages settlement
Source: Company Career page