Quality Analyst

APPLY TP

Quality Analyst Location-Malad , Rotation Shift, BPO- Please share your resume to the below mail ID and drop a message or call to the mobile number Mail ID : ramya.ramya1@teleperformancedibs.com Contact 8050980644 Audit inbound and outbound interactions handled by Sky RMs within the Banking process . Evaluate calls, emails, and CRM cases against predefined quality parameters, including: Accuracy of banking information and ownership of query Communication tone, empathy, and resolution ability C…

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